Welcome Groupon! Koffee day spa would like to Thank You for making our promotion a huge success and we can’t wait to give you a sip of koffee. We decided to provide you with some great information to make your reservation and appointment wonderful!
- We are closed on Mondays. You may call but be mindful that we will return your call the next business day as soon as we can.
- Please leave a clear detailed message and repeat your number twice if possible.
- We can only reserve 2 Groupons at one time per client.
- We must have your Groupon coupon at time of visit. We will not be able to render any services without it. In the event you forget the coupon we reserve the right to reschedule and we will not honor the second service due to our blocked time just for you.
- At the time of your reservation booking we will need you to provide us a valid credit card information for RESERVATION purposes only.
- 48 hour cancellation is required. Anything after 24 hours will void your coupon. You may allow someone to come in your place but we have to adhere to policy.
- Your Groupon is valid for 1 year. Therefore, we can’t commit to certain days or times only the dates and times that are available. Hint: There is more availability if you choose a hot-stone massage and facial as opposed to a manicure or pedicure and a facial.
- PLEASE, do not book your appointment on line. This feature is not our actual availability and is only to be used for credit card paying clients. You must book directly with us.
- The services you are getting was offered at an amazing rate, however we are not discounting your service, therefore gratuity should be based on the actual cost of service 220 .00 not 59.00. We don’t make our clients pay a mandatory rate for gratuity, like most spa’s however we do ask you to consider that proper gratuity is any where between 15% -20% of the service and more if you liked.
- Gratuity must be in the form of cash and paid directly to your therapist.
- Be mindful that the treatment being offered is a resurfacing treatment. Please make sure you are taking care of your skin at home and wearing Sunblock. We have the right to modified your facial based on your home care. The service modification will still be Sonya Dakar and still a great value.
We hope these tips help make your planning and visit simply great…